gobotAi · Features

A voice receptionist for everyday appointment calls.

gobotAi helps your business answer telephone enquiries and manage appointment requests using approved information and connected systems. Choose the package that matches the calls and team processes you need to support.

Core call handling

Help with the calls your team answers every day.

02

Rescheduling

Help existing customers move an appointment after the required details and availability have been checked.

Explore rescheduling →
03

Cancellations

Handle cancellation requests according to your policy and confirm the result only after the booking system has accepted the change.

Explore cancellations →
04

Service enquiries

Answer routine questions using the information you approve, including opening hours, service descriptions and appointment preparation.

Explore service enquiries →
Supporting your team

Useful information before, during and after the call.

Call information

Review customer details, call history, transcripts and summaries in your dashboard.

Team updates

Receive the notifications and callback information supported by your package and configuration.

Human support

Use an agreed fallback when an enquiry needs a member of your team. Transfer and routing options vary by package.

Clear boundaries

Your business stays in control of the conversation.

gobotAi works with approved business information, booking rules and supported connections. Questions outside that information need an agreed fallback rather than an invented answer.

Let us look at the calls your business needs to handle.

Tell us about your appointment process, current telephone setup and the everyday enquiries your team receives.