Terms
of Use.
These Terms of Use govern your access to and use of the gobotAi website and related services. By using our website or services, you agree to these terms.
1. About These Terms
These Terms of Use apply to visitors, prospects, customers, and other users who access the gobotAi website or interact with services made available by gobotAi.
2. Our Services
gobotAi provides AI-powered communication and automation solutions that may support businesses with tasks such as answering enquiries, handling calls, qualifying leads, booking appointments, and follow-up communications.
Specific functionality, availability, integrations, pricing, and service terms may vary depending on the selected service, plan, implementation, or customer agreement.
3. Acceptable Use
You agree not to use the website or services in a way that is unlawful, harmful, abusive, fraudulent, or that interferes with the operation or security of the services.
You must not:
- Attempt to gain unauthorized access to systems or data.
- Use the services for unlawful or deceptive activities.
- Interfere with the performance or security of the platform.
- Attempt to reverse engineer or misuse protected technology.
4. Customer Responsibilities
Customers are responsible for providing accurate information, configuring their use of the services appropriately, and ensuring that their use of AI communications complies with applicable laws and regulations.
This may include obtaining any required permissions or consents relating to communications, call recording, messaging, or data processing where applicable.
5. Third-Party Services
gobotAi services may integrate with third-party platforms, software, communication providers, calendars, CRM systems, or other external services.
gobotAi is not responsible for the availability, policies, performance, or changes made by independent third-party providers.
6. Intellectual Property
Unless otherwise stated, the gobotAi website, branding, design, content, software, technology, and related materials are owned by or licensed to gobotAi and are protected by applicable intellectual property laws.
Nothing in these Terms grants you ownership of gobotAi intellectual property.
7. Service Availability
We aim to provide reliable services, but uninterrupted or error-free operation cannot be guaranteed. Services may be changed, maintained, updated, suspended, or unavailable from time to time.
8. No Guarantee of Business Results
AI and automation tools can support business operations, but results depend on many factors outside gobotAi's control. Unless specifically agreed in writing, gobotAi does not guarantee particular sales, revenue, lead, appointment, or other business outcomes.
9. Limitation of Liability
To the extent permitted by applicable law, gobotAi will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of or inability to use the website or services.
Any additional liability terms applicable to paid services may be set out in the relevant customer agreement.
10. Privacy
Our handling of personal information is described in our Privacy Policy.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements. The latest version will be made available on this page.
12. Contact
If you have questions about these Terms, email agent@gobotai.ai.
Unit 9105, 141 Access House, Morden Road, Mitcham, Surrey, England, CR4 4DG, United Kingdom.